Shipping policy

Shipping

We ship your order within 24 hours on business days. Orders placed on Friday are dispatched by Monday at the latest. We do not ship on Saturdays and Sundays. All prices include VAT.

Please note: we do not deliver on Sundays, Mondays or public holidays.

Delivery times & rates

Netherlands (via DPD; letterbox parcels via DHL)
1–2 days | €6,95 (free from €125)

Belgium, Germany (via GLS)
1–3 days | €7,95 (free from €125)

Europe Zone 2 (via GLS)
Austria, Denmark, France, Hungary, Lithuania, Luxembourg, Poland
2–4 days | €9,95 (free from €200)

Europe Zone 3 (via GLS)
Czech Republic, Estonia, Finland, Greece, Ireland, Italy, Latvia, Portugal (mainland), Romania, Slovakia, Slovenia, Spain (mainland), Sweden
3–5 days | €12,95 (free from €200)

Bulgaria, Croatia (via DPD)
3–5 days | €22,50 (free from €200)

Islands (via DHL Express)
Azores, Balearic Islands, Canary Islands, Ceuta, Madeira, Melilla, Malta, Cyprus
2–4 days | €39,95

Non-EU countries in Europe (via DPD or FedEx)
Albania, Andorra, Armenia, Azerbaijan, Bosnia and Herzegovina, Georgia, Iceland, Kosovo, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, San Marino, Serbia, Switzerland, United Kingdom, Vatican City
3–5 days | €22,50 (free from €250)

Outside Europe (via FedEx)
6+ days | €25,00 (free from €250)

Shipments to the Canary Islands, Ceuta and Melilla are outside the EU VAT area. Import duties and VAT may be charged on delivery. These charges are your responsibility and are not included in your order total.

Orders shipped to non-EU countries (including the UK, Norway and Switzerland) and outside Europe may be subject to customs duties, import taxes and collection fees upon arrival. These charges are your responsibility and are not included in your order total.

Questions? allabout@neeve.com