Shipping policy

Shipments

All orders will be shipped within 24 hours when in stock. When you order before 8 pm, next day delivery for the Netherlands & Belgium. All prices include 21% VAT. 

Shipment surcharges

Free shipping within the Netherlands, Belgium, France, Germany, Luxembourg and United Kingdom. For all countries: No deliveries on Sunday & Monday. 

Delivery time & Shipping costs
Netherlands via DPD
1 day, Free shipping (If you live in a Fietskoeriers postal code, orders before 18:00 will be delivered the next day. 24 hour processing time for other locations)

Europe Zone 1 via  DPD
1 - 3 days, Free shipping 

Europe Zone 2 via DPD
2 - 4 days, € 10,00  (Free over €150)

Europe Zone 3 via DPD
3 - 5 days, € 15,00 (Free over €150)

Outside Europe via FedEx
6 days, € 25,00  (Free over €200)

Europe Zone 1: Belgium, France, Germany, Luxembourg and United Kingdom.

Europe Zone 2: Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Hungary, Ireland, Italy, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Spain, Sweden

Europe Zone 3: Albania, Andorra, Bosnia and Herzegovina, Canary Islands, Cyprus, Faroe Islands, Gibraltar, Greece, Greenland, Channel Islands, Kosovo, Liechtenstein, Macedonia, Malta, Moldavia, Montenegro, Ukraine, San Marino, Serbia, Turkey

Outside Europe: For all orders with destination outside of Europe the customs, taxes, duties, and collection fees may be applicable. All duties and/or taxes are the responsibility of the customer and are not collected by Neeve. These extra fees are not included in the total price of the order.